Category: product management

  • Design your pricing and tools so you can adapt them later

    Design your pricing and tools so you can adapt them later

    In this blog post I’ll talk about three pricing architecture concepts that I think are really important in modern billing – designing pricing and packaging to be adaptable. I’ll build upon the experience our billing infrastructure team had at Pleo, which has allowed us to expand to new geographies, currencies, and adapt pricing very rapidly.…

  • You should separate your billing from entitlements

    You should separate your billing from entitlements

    Building your own entitlement service is key for supporting a modern, flexible SaaS product. Whenever I read about billing systems, there’s a lot of talk about the billing aspects but not so much around entitlements. In the spirit of sharing, and since I haven’t found any good articles about it, I decided to tell you…

  • Running OKR workshops for dummies (part 2)

    Running OKR workshops for dummies (part 2)

    In this part, we’ll discuss narrowing down your OKR candidates and sharing them with your stakeholders.

  • Zero waste with SaaS products

    Zero waste with SaaS products

    … is there a way to stop customers using your product wrong? Earlier this year I sat down for dinner with Miia where we talked a bit about product management, and a lot more about zero waste at Ark, a zero-waste restaurant in Copenhagen. We naturally recorded ourselves getting progressively more drunk, and you can…

  • Running OKR workshops for dummies (part 1)

    Running OKR workshops for dummies (part 1)

    OKRs are a pain. Here’s how you’ll run your own OKR workshop, even if your team is remote.

  • 5 things I learned while developing a billing system

    5 things I learned while developing a billing system

    Half a year ago, I joined Pleo, a FinTech startup with around 15,000 customers (we’re always hiring at Pleo!). I joined to take on and further develop the billing infrastructure. When I joined, I was actually a bit concerned about the narrowness of the new role and the new team. I mean, really… How much…

  • Top 6 must-read books for PMs getting into product management in 2021

    Top 6 must-read books for PMs getting into product management in 2021

    Last time I wrote about books, I claimed I don’t read enough. Barely 7 books per year as of 2019. This year, that has changed. I more than doubled the amount of books I read this year, with 17 total books. In fact, 2020 has actually been pretty good for me, I’ll admit. At the…

  • No, your job isn’t to say “no”

    No, your job isn’t to say “no”

    A common trope I’ve seen repeated many times, is that it’s a product manager’s job to say no. This is wrong. It’s a very dangerous thing to get into young product managers’ heads. Saying no is absolutely not your job. You don’t need to say no. Saying no doesn’t accomplish anything. It doesn’t make you…

  • My top 5 “product” books

    I will admit I don’t read enough. I find it hard to focus on stories after spending my work-day reading things rapid-fire. Most of my day is spent reading industry reports, e-mails, Slack messages, product requirements, tweets, etc. However, ny recent shift towards being a better product manager has lead me to really dig my…