Category: billing
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🦑 The 14 pains of building your own billing system
Trying to cobble together your own billing system is like wrestling an octopus that’s armed with tax codes and invoices instead of tentacles. It’s a beast of complexity that can tangle up everything from customer support to compliance. I have 14 points on why it’s hard.
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You’re pricing your SaaS wrong but that’s probably OK
Previously, I wrote about how important it is to Design your pricing and tools so you can adapt them later – now I want to give a little bit more material on that… I’m going to assume that you’re some sort of SaaS founder, or perhaps even a product manager for pricing, growth, or monetisation.…
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Design your pricing and tools so you can adapt them later
In this blog post I’ll talk about three pricing architecture concepts that I think are really important in modern billing – designing pricing and packaging to be adaptable. I’ll build upon the experience our billing infrastructure team had at Pleo, which has allowed us to expand to new geographies, currencies, and adapt pricing very rapidly.…
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How we built a Cashback system with Stripe
Recently, at Pleo, we built a cashback system that uses our internal payments infrastructure, as well as Stripe. So while there are other components at play to actually move the money around, Stripe is what drives the cashback events for the most part. Yeah, it’s a bit of a stretch, but it is doable! I’m…
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You should separate your billing from entitlements
Building your own entitlement service is key for supporting a modern, flexible SaaS product. Whenever I read about billing systems, there’s a lot of talk about the billing aspects but not so much around entitlements. In the spirit of sharing, and since I haven’t found any good articles about it, I decided to tell you…
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5 things I learned while developing a billing system
Half a year ago, I joined Pleo, a FinTech startup with around 15,000 customers (we’re always hiring at Pleo!). I joined to take on and further develop the billing infrastructure. When I joined, I was actually a bit concerned about the narrowness of the new role and the new team. I mean, really… How much…